|
|
|
|
|
We
understand the importance of privacy to our customers and visitors to our Web
site. For many years, our policy has been to treat what we learn about our
customers as confidential. For example, we will not give or sell confidential
or personal information about our customer to any third party not affiliated
with their transaction, except as required by law or as necessary to provide XD
services to the customer. We collect and
store information about every package we handle so that we can efficiently
provide the package delivery services demanded by our customers. We use
information about our customers, their packages, and their shipping activity
to provide or enhance the services we make available to our customers, to
enhance our ability to communicate with our customers about additional
services they may find of value, to satisfy our legitimate business interests
(including performing trend analysis and market studies), to set prices,
establish credit, fulfill a Contract of Carriage or Service Agreement,
accomplish the billing function, and to comply with government regulations.
Although government regulations vary in the many countries in which we
operate, they frequently include the reporting of information to
transportation safety, customs, and other regulatory agencies. As we collect
and use information about our customers, we may contract with vendors to
assist us in processing that information. These vendors are required to
maintain the confidentiality of the information and are restricted from using
the information for any purpose other than helping to provide XD services to
our customers. Some of the
information collected by XD is personal data or data which relates to an
identifiable person. Examples of personal data are names, addresses, e-mail
addresses, credit card numbers and telephone numbers. We never sell
information to third parties that could be used to specifically identify an
individual customer or group of customers. Anonymized data, with all names,
addresses and other personally identifiable information removed, is sometimes
shared with third parties. Finally, we do provide personal data to government
agencies as required by law or regulation. In addition to
the uses of the information described in the paragraphs above, we collect
telephone numbers and e-mail addresses in the event that we have to contact
the shipper, or the shipment recipient, to resolve a question or provide
shipment status information.
© Xpress Delivery® All
Rights Reserved. Terms under which this service is
provided to you. |
